Please read these terms and conditions before accessing raxter.io
The Site is designed to improve the productivity of academic researchers by providing them with the right research resources at the right time, thereby boosting up their literature review and research contribution. When you become a member of the Site, you may start drafting your projects on the Site’s scratch pad (“Project Pages”) and discover (“RAx-up”) resources - both materials and human that help you to further develop the project. You may attach resources to your Project Pages for future reference. By default your project draft will be private. This means that no other user of the Site, having similar project pages or otherwise, can RAx-up your profile and hence, can see your draft content. You may wish to make your project Page public which would mean that other users on the Site, who have related project pages, can: (i) RAx-up your profile, (ii) read your content, (iii) comment on your content, (iv) send request to you for “peer discussion”. You may wish to open your project page for collaboration in which case other users on the Site can send request to you for “collaboration”. You may wish to accept other user request for peer discussion or collaboration or you may ignore. You may also want to mentor other users on the Site by choosing your “domain of expertise” in “My Accounts” page on the Site. In case you have chosen to mentor then other users having related projects may send you request for “mentorship” which you may accept or may ignore.
Any materials you post to the Project Pages (your “Projects” or your “comments” or your “chat conversation”) may not contain:
You may not use your Materials to:
Materials that encourage our users to "email for more details" are not permitted. Materials from any third party charging a fee are not permitted.
You may not respond to postings by other users in any manner or for any purpose other than that which is expected. Communications that constitute advertising are prohibited.
You may not send (or encourage or help others to send) unsolicited commercial email to our users.
You may not delete or revise any material posted by any other person or entity, except as agreed among members collaborating on the same Project Pages.
Any conduct by a user that in our sole discretion restricts or inhibits any other user from using or enjoying the Project Pages is prohibited.
We are under no obligation to monitor the conduct of our users, but we may investigate and respond when violations are reported. Report inappropriate postings or conduct to firstname.lastname@example.org
Users are prohibited from violating or attempting to violate the security of the Site, including, without limitation:
Violation of these Security Rules may result in civil or criminal liability. We will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.
In some cases a Site member who initiates Project Pages (“Project Pages Creator”) will designates at creation that access to Project Pages be restricted to invited members ( “Private Project Pages”).
You must not disclose trade secrets or Confidential Info to any other person. You must also take all reasonable precautions to prevent any trade secrets or Confidential Info from being acquired or learned by any person who is not a Project Pages Member in the applicable Private Project Pages; this restrictions means that you may not copy, place or use any trade secret or Confidential Info in a way that might reasonably foreseeably lead to any person who is not a Project Pages Member in the applicable Private Project Pages learning or acquiring any of such trade secrets or Confidential Info. Each Project Pages Member in a Private Project Pages shall be a third-party beneficiary of the confidentiality provisions in this Section 4, which means that any Project Pages Member in a Private Project Pages may enforce such confidentiality obligations against any other Project Pages Member in that Private Project Pages, including by means of, but not limited to, a lawsuit
We use commercially reasonable efforts to keep the Site available twenty-four hours a day, seven days a week, subject to scheduled downtime for maintenance purposes. We attempt to schedule downtime at times that minimize the impact to users. Due to causes outside of our control, including conditions on the Internet and the services of our and your Internet service providers, we can make no guarantees that any user will be able to access the Site at all times. We implement industry standard measures to protect against service failures, but we shall not be liable to you for inaccessibility to the Site due to causes outside of our control.
We make no representations or warranties whatsoever regarding the Site and any materials on the Site. NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THESE TERMS OF SERVICE OR ELSEWHERE, THE SITE IS PROVIDED ON AN “AS IS” BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE HEREBY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ANY IMPLIED WARRANTY OF NON-INFRINGEMENT AND ANY IMPLIED WARRANTY OF MERCHANTABILITY. WE MAKE NO WARRANTY ABOUT THE ACCURACY, RELIABILITY, COMPLETENESS OR TIMELINESS OF THE SITE. WE MAKE NO WARRANTY THAT THE SITE’S SERVICE WILL BE UNINTERRUPTED, THE SITE’S FUNCTIONS SHALL BE ERROR-FREE OR, THAT THE SITE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
Your use of the Site, the Internet, any materials you post or access via our Site and your conduct online or offline are at your own risk.
Under no circumstances will we be liable for any loss or damage caused by your reliance on information obtained through the Site. You are responsible to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content available through the Site. Please seek the advice of professionals, as appropriate, regarding the evaluation of any specific information, opinion, advice or other content
Further, we explicitly disclaim any responsibility for the accuracy, content or availability of information found on a site that links to or from the Site (a "third-party site"). We may offer links to, or incorporate into the Site, third-party sites that offer various products and/or services. We cannot ensure that users will be satisfied with any products or services that are purchased from such a third-party site, since such sites are owned and operated by independent retailers. We do not endorse any of such products or services, nor have we taken any steps to confirm the accuracy or reliability of any of the information contained in any third party sites. We do not make any representations or warranties as to the security of any information (including credit card and other personal information) users might be requested to give a third-party site. We strongly encourage users to make their own investigation of third-party sites before proceeding with any transaction with such third parties.
We do not endorse, and nothing on the Site shall be deemed to be an endorsement, representation or warranty of, any third party, whether in relation to such third party’s products, services, websites, experience or background or otherwise. We do not make any representations or warranties with regard to any materials posted by our members.
We respect the intellectual property of others, and we ask you to do the same. If you are a copyright owner or an owner’s agent and find content on our website that infringes upon your copyrights, you may submit a notification to us under the Indian. Copyright (Amendment) Act 2012
A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Identification of the copyright work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site.
Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material.
Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an electronic mail.
A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. Our designated Copyright Agent for notice of claims of copyright infringement is:
THE LIABILITY OF US AND ANY OF OUR OFFICERS, DIRECTORS, EMPLOYEES OR AGENTS TO YOU OR TO ANY OTHER PERSON FOR DIRECT DAMAGES SHALL BE LIMITED TO THE GREATER OF US$100 OR THE FEES PAID BY YOU FOR OUR SERVICES DURING THE 12 MONTHS PRECEDING THE EVENTS THAT GIVE RISE TO YOUR FIRST CLAIM AGAINST US FOR DAMAGES.
BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR NON-DIRECT DAMAGES, THE LIMITATIONS IN PARAGRAPH (1) ABOVE MAY NOT APPLY TO YOU, BUT IN SUCH CASE, THE LIMITATIONS IN PARAGRAPH (2) SHALL APPLY TO BOTH DIRECT AND NON-DIRECT DAMAGES.
You shall send notices to us by mail or by email to our contact information listed below and addressed to the attention of LEGAL. Notices to you will be sent by mail or by email to the addresses you provide when registering. Notices shall be deemed given on the day actually received by recipient, if received as provided in this paragraph before 5pm on a business day in the recipient’s location. Notices received after 5pm or on a non-business day shall be deemed received on the next business day.
The Service offered by RAx is available on a paid subscription basis ("Subscription(s)"). Subscriptions are available to work individually and with collaborators. Group and enterprise (institutes). For certain subscriptions, we also allow for individual licenses to be purchased in bulk. Available Subscriptions and their pricing is available here: https://raxter.io/pricing/.
You will be charged at the end-of-the billing cycle, both for monthly and annual subscriptions, on a recurring and periodic basis ("Billing Cycle"). We have an end-of-the-billing cycle policy, i.e, we charge at the end of the active subscription 30-day cycle rather than at the beginning of subscription. Billing Cycles are set on a monthly or yearly basis depending upon the type of Subscription. Whether you are using monthly or yearly billing, your account may be charged on a monthly basis. See the Pricing FAQ for more details.
In case, a third party is paying for your subscription (option available in payment as "Pay via institute admin"), payment has to be done upfront (and not at the end-of-the-billing cycle) in order to activate your subscription. Any upgrade request will be addressed after the upfront payment of the modified bill.
You agree that at the end of each billing cycle, your Subscription will automatically renew and your payment method for such Subscription will automatically be charged at the start of each new subscription period for the fees and taxes applicable to that Billing Cycle. New Subscription will be under the same conditions as the prior Billing Cycle unless you cancel it or RAx cancels it. You can stop the auto-renew of your Subscription by turning off auto-renew toggle from your Profile page (Profile → Subscription → Manage subscription). Turning off auto-renewal or canceling Subscription must be done at least one full day before the end of the upcoming billing date, in order to prevent the Subscription extending to the next Billing Cycle.
A valid payment method, including a credit card, is required to process the payment for your Subscription. You must provide RAx with accurate billing information. Payment via invoice is also supported for third-party payment and bulk purchase of individual licenses. By submitting payment information, you authorize us to charge your account for the Services using that payment method on a recurring basis unless otherwise specified. We use Stripe service to process payments via Visa, Master, and American Express credit/debit cards. By subscribing to you allow us to pass your payment details to Stripe for secure payments. Refer to stripe’s Terms & Conditions here https://stripe.com/payment-terms/legal.
Should automatic billing fail to occur for any reason, we may attempt to charge the credit card on file one or more times. We will notify you via email to prevent any unintended cancellation. Should payment continue to fail, the Subscription will be canceled.
For certain paid-for Services, such as Group License or Institute Plan, we may allow for individual licenses of particular Subscription to be purchased in bulk for an agreed upon the number of users based on your requirement. If you make such a purchase, the number of end users' accounts, for whom you purchased license, will be upgraded to the Subscription under your purchase. The licenses will be valid for the 12 month period starting from the date on which you make the purchase. You won't have any privileged access rights in respect of other end user accounts, even though you've paid for them to have RAx features. However, you can withdraw the paid-for license rights you've allocated to one account and transfer them to another (you might want to warn the account holder). You may also purchase additional licenses at any time; however, these will be chargeable at the then-prevailing price, which may be in excess of the original price paid.
Per license price for such bulk purchase of licenses varies from case-to-case based on buyer's requirements and as per agreement between RAx and buyer. All bulk purchase of licenses are subject to the upfront payment of 12 months unlike the end-of-the-billing cycle for Individual subscribers. Refer to our pricing page for details on Group License or Institute Plan.
You need to come into a new agreement for the renewal of all licenses for an additional 12 month period. If not, all end-users accounts under your purchase will be put to Limited Access mode after 30 days of non-renewal.
Any additional taxes that come in force or there are changes in rates or interpretation of applicability of tax shall be automatically applicable at the time of billing and become payable.
RAx may, at its sole discretion, offer a Subscription with a free trial for a limited period of time ("Free Trial"). During a Free Trial, you may subscribe to existing Subscription, upgrade or downgrade to other Subscriptions by providing your payment method. You will be charged Subscription fee on upcoming payment date. Your Free Trial will not be converted to a paid Subscription, unless you subscribe. Your account, post-trial, will be put on Limited Access mode. You may, however, cancel your Subscription or delete your account from your Profile page (Profile → Subscription → Manage subscription) during or post-trial period.
Your account is put on Limited Access mode when you are not subscribed to any RAx paid Subscription any time after the Free Trial is over. Under Limited Access, you can access all of your existing content in your account. However, editing existing content will be limited and you cannot create or add new items. You can download your content to be used anywhere else.
At any time and without notice, RAx reserves the right to (a) modify the terms and conditions of any Free Trial offer, (b) cancel any Free Trial offer, or (c) cancel any Free Trial subscription at any time.
You can upgrade or downgrade to other plans anytime from your profile page. Your monthly deduction will be adjusted based on the number of days you were subscribed to a particular plan during a monthly Billing Cycle. Your subsequent bills will be updated according to your new subscription. Thus, monthly deduction = (no. of days)subscription A + (no. of days)subscription B, when you update subscription before one day of your billing cycle.
In case you have a requirement for particular service that is beyond the limits available in Subscriptions (for eg., you need to invite more collaborators or need more space) then send us an email at email@example.com and our team will get back to you with a quote. This additional charge, which is negotiable on a case-by-case basis, will be applicable to and from your upcoming bill.
RAx at its sole discretion and at any time, may modify the Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.
RAx will provide you with reasonable prior notice of any change in Subscription fees to give you an opportunity to downgrade or terminate your Subscription before such change becomes effective.
Your continued use of the Service after the Subscription fee change constitutes your agreement to pay the modified Subscription fee amount for future use.
Fees are stated exclusive of any taxes or similar governmental assessments of any nature, including, for example, value-added, sales, use or withholding taxes, assessable by any jurisdiction (collectively, “Taxes”). You will be responsible for paying all Taxes associated with your Subscription, except for those taxes based on our net income. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office or taxation authority for further information before placing your order. Any assessment we make, at the time of purchase, of the amount or applicability of sales or other taxes will rely on the information you have provided and you agree to reimburse us on demand for any additional costs or expenses we might incur if such information is not accurate and complete. Should any payment for the Service be subject to withholding tax by any government, you will reimburse us for such withholding tax.
Paid Subscriptions can be canceled at any point in time via Profile page settings or by sending us an email to firstname.lastname@example.org. The features in your subscription will be available to you and active collaborators (collaborators who are not revoked by you or have not left the project), if any, on your project, until the expiration date. Any cancellation must be done at least one full day before the end of the upcoming billing date.
For the Monthly Subscription, you won’t be charged anything after your current Subscription cycle ends. For example, if you choose to cancel the subscription on 17 May, before the upcoming billing cycle on 30 May, then based on our end-of-the-billing cycle you will be charged monthly fees on 30 May. You will have access to all features under your subscription till 30 May. After which, your subscription will be canceled, your account will be put to Limited Access and no further charges will be made for your account.
For the Annual Subscription, you will be charged the remaining amount of your annual plan at the moment of canceling the Subscription. You (and your collaborators) can still access all features in the current plan till the expiration date of the Annual Subscription. For example, you are subscribed to an Annual Subscription from 1 May 2019 to 30 Apr 2020. Based on our end-of-the-billing cycle, you will be charged a monthly fee (as per Annual Subscription) for every month during your active Subscription. Now if you choose to cancel your Subscription anytime before 30 Apr 2020 (Subscription end date), then you will be charged the amount equal to the sum of remaining monthly deductions.
After the cancellation of your Subscription, you can still log in to RAx and access all your content but with Limited Access mode as explained here. You can download your content to be used anywhere else. All of the active collaborators would be able to access projects with Limited Access mode. They can make a private copy of the Project, which has all the files owned by collaborators and files shared with them. Private items of all users are not accessible to anyone else.
Payment obligations to our Service are non-cancelable, and fees paid are non-refundable. There are no credits for partially used Subscription periods.
We may consider certain refund requests for Subscriptions on a case-by-case basis and granted in sole discretion of RAx Labs Inc.
Effective Date: June 24th, 2021.